For shirts and hoodies, shipping can take 2-3 weeks for US orders, and 2-7 weeks for international orders. For jackets, pants, and hats, it takes 1-2 weeks for US orders, and 2-4 weeks for international orders.
Although rare, multiple things can happen that increases the time you receive your product. We may have needed to resupply or restock the product you ordered. We can provide a tracking number to US orders if you contact us. However, if you are sure that your product is missing, or was stolen, it is out of our hands. We may provide a refund for items that never arrived or are defective. Contact us if your product is missing or was stolen, we will provide more information,
Each item is created on demand. For the time it takes from you placing your order, to you receiving it, a majority of that time is spent in the manufacturing process. Thus, tracking orders can take weeks to send, depending on when manufacturing is done and the order size. The tracking number is shipped after manufacturing is done, as it would not be possible to track a shipment that hasn't been shipped yet. And since there is nothing to track during manufacturing, a tracking number cannot be sent. It may take longer during holiday season. After your tracking number is sent, expect your delivery in a few days.
Unfortunately, Crossin doesn't accept returns or exchanges for incorrect sizing, or anything representing buyer's remorse. We provide an accurate sizing guide in all of our descriptions. For any more questions, please contact us.
If you are an influencer seeking to represent us or be an ambassador, we would be happy to talk with you. We believe relationships are most important. We will never require a certain method of promotion. The only thing we will ask is for you to spread our product how you see fit, as long as it is relatively effective. If you are an Instagram influencer, for example, we won't tell you how to post a picture. We won't tell you how to write your descriptions. We just want the positive message to be spread. We respect influencers and ambassadors as friends, and we want to be as generous as possible to encourage a good and chill relationship. We won't ask anything of you, we promise. Contact us for more information.
Being a designer for Crossin is about freedom and ease. We like to take a different approach to hiring people. Everything is done online, and in the easiest way possible. Instead of a salary, we will give you most of the profits made on the clothing. We require a minimum of 6 designs, sketches, prototypes, etc. each month, with at least 2 being made into a proper piece to sell. This makes being a designer for Crossin one of the most laid back jobs. We will provide you with the necessary tools, samples, and platforms so you only have to focus on creativity. A unique approach, a unique opportunity. We value relationships and freedom above money. Contact us for more information.
Use #Cresh on photos to get featured, or message us through the contact button, e-mail, DM, etc. The photos do not have to be just about our clothes, there is no limit the possibilities. We don't like to exclude people, so there is a good chance you will be featured. Crossin will forever prioritize philanthropy, awareness, creativity, comedy, and a cool look for Instagram. We provide necessary information so that people will know who sent the photo, who is in it, etc. and our thoughts on the photo, so you get the recognition you deserve. Everybody is treated with respect on this side of town.
We won't fill up your inbox. We e-mail you once a month - nothing more, nothing less. We give you updates about future endeavors of the brand, special discounts, and even exclusive products just for our subscribers. This won't be your ordinary newsletter - we'll have stories, discussions, and more.
Crossin donates a portion of our profits every month, and we will not hesitate to spread awareness and information about what we are doing. Check out our newsletter, Instagram page, or check on the home page.
If you ordered 2 or more pieces of clothing, they may arrive in separate packaging at different times. This is because of the different manufacturing processes. To find out more information on this, check out our shipping page, where we say which products will arrive separate and when.
Don't be alarmed if you only received part of your order, you may have to wait according to our shipping page. If you think your order was lost in transit or stolen, contact us.